Terms & Conditions

These Terms and Conditions are an important part of your driving tuition.

1. Be fit to drive: It is the responsibility of you, the pupil, to be fit to drive. You should ensure that you are free from alcohol and the use of either prescribed or non-prescribed drugs that will affect your driving. You must hold a current and valid driving licence which must be produced on your first driving lesson, and at regular intervals throughout your training. Any changes to your driving licence due to medical conditions or driving convictions must be communicated to your instructor immediately. Please ensure that you present yourself in suitable clothing and practical footwear. It is also important to attend lessons with any appropriate glasses or contact lenses for reasons of road safety. If I think you are unfit to drive for failing to meet any of these conditions, the lesson will be cancelled at your expense. I cannot accept responsibility for any injury, loss or damage arising from a driving lesson.

2. Lesson payments must be made at or before the beginning of each lesson, and can be made by cash, cheque or BACS (bank transfer) or any unpaid cheques will be subject to an administration fee of £10.00. Block bookings must be paid for in full on the first lesson of that block. Refunds will only be made in exceptional circumstances.

If you suspend taking any pre-paid tuition for a period of 10 weeks or more, any remaining tuition owed will be forfeited. Prices may be varied at any time with reasonable notice.

3. Cancellation: 48 hours (2 days) notice is required to cancel any driving lesson. If less than 48 hours (2 days) notice is given, half the lesson fee must be paid. If less than 24 hours (1 day) notice is given, the full lesson fee must be paid. If you suspend taking your driving lessons within a block of pre-paid lessons for a period of 10 weeks or more, then any remaining lessons will be forfeited.

I cannot be held responsible for any mechanical or electrical failure which may cause the prevention or termination of a lesson or driving test. If the weather is too severe, I can re-arrange your lesson. The decision will be made considering your ability and any advice given by motoring organisations. If you decide to cancel at short notice due to weather and the conditions are suitable to drive, the lesson will be chargeable.

4. Lessons: Your driving lesson will be on a one-to-one basis. If you would like a parent or friend to come along on your lesson, then that can be arranged. You will always receive the full lesson time you have paid for. I will be happy to start and finish your lesson from different locations, providing these are agreed in advance, and that both are within the areas that I cover.

5. Penalties: Whenever you are driving in the tuition vehicle, you will be under close supervision. However, I cannot be held responsible for any infringement of the law. Any fines that are incurred will be the responsibility of the driver.

6. Practical tests: I will make every effort to help you reach a good standard of driving that will enable you to pass your driving test, and you must try to maintain regular lessons leading up to your test otherwise your test date might have to be moved back to give you more time to prepare. The only way to pass the driving test is to be properly prepared. In the interest of road safety, I reserve the right to withdraw the use of my vehicle for tests without prior notice, should you prove to be unsafe and not up to test standard.

7. Damage to my vehicle: During lessons, I will make every effort to avoid damage to the car. However, If I consider that you were driving in a dangerous or unpredictable way during a lesson and actual damage is caused despite best efforts made, you will be expected to pay half towards repairs (up to the level of excess on the insurance policy). This will be discussed at the time of the damage. In addition, during driving tests, the examiner will not prevent you, the candidate from hitting the kerb or causing other similar minor damage to the car. Therefore, all damage caused by you whilst on test will be charged to you (up to the level of excess on insurance policy).

8. Punctuality: I will contact you if I am going to be later than 5 minutes for your driving lesson. The time lost will be added to the end of the lesson if possible or added to another lesson later. If you are late for your lesson, then that time will be lost.

9. Communications: To ensure that communication channels are in place, please ensure that I am aware of your current mobile and landline numbers.

10. Holidays and Availability: I will give you notice of holidays or days where I am unavailable. Please ensure that you do likewise. Please be sure to book your first lesson after your holiday or break in tuition, to retain your place on the diary and to maintain progress.

11. Code of Practice: I will abide by the Voluntary Code of Practice which has been agreed between DVSA and the main bodies representing Approved Driving Instructors.

12. Complaints by clients should be made in the first instance to me or failing agreement or settlement of a dispute, reference may be made to DVSA’s Registrar of Approved Driving Instructors who will consider the matter and advise accordingly. Should the Registrar not be able to settle the dispute he or she may set up a panel, with representatives from the ADI industry, to consider the matter further or advise that the matter should be referred to the courts or other statutory body to be determined.

By taking driving lessons with me, “Richard’s Driving School, Okehampton” it is accepted that you have read and agree to these terms and conditions.

This notice informs you of your rights in compliance with the General Data Protection Regulation (GDPR).

Richard’s Driving school is a trading name used by Richard Harrison.

Information that I may collect from you

During normal business, I may collect data from you during telephone conversations, Email or SMS messages. Also, I may collect payment data from telephone calls or bank transfers.

How I use your data

I may use your data to provide my services to you. This includes driving lessons, taking payments and booking driving tests on your behalf. I may also use your data to telephone you or send you text messages or emails.

No payment details will be shared with anyone.

Upon passing your driving test it is my standard practice to request that I add your name to my website and Facebook pages. It is your right to refuse to have this done.

I will respect your privacy at all times. I will not disclose any of your information without your consent, unless required by law to do so.

User Data

I may share data that you post to our website or social media accounts, this would include data such as reviews or blog post comments. My lawful reasons for using this data is to enable me to properly administer my business website.

Sharing your data

I will never share or disclose your data to any third parties without your prior consent.

Your Rights

Under GDPR you have the right to access any personal information which Richard’s Driving School holds about you.

You can request information from me about….

.Any personal data which I hold about you

.My purpose for holding the data

.To whom this data has been disclosed

.How long I will hold the data.

How long will I keep your data

I will only keep your data for as long as is necessary and for a maximum period of six years.